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Mount Vernon Terrace Logo


3.34

| 47 Reviews


3128 S Mount Vernon Street, Spokane WA 99223

(855) 408-6271

http://www.liveatmountvernonterraceapts.com


See why our residents are raving! Our Spokane, Washington, apartment ratings showcase the benefits and rewards of living in our thriving community. Here, we value all our resident’s voices and can't wait for you to see our apartments for yourself. Our apartments offer an incredible location with close access to various popular attractions. If you have any comments or suggestions, please let us know! We appreciate the feedback, good or bad. Join Mount Vernon Terrace Apartments in Spokane, Washington today.


Reviews List

F

I had a truly awful experience with the management at Mt. Vernon Terrace Apartments, both before and after Security Properties took over the complex. The old management was completely unresponsive to my concerns, and seemed to care very little about the needs of their tenants. Requests for maintenance were consistently ignored, and when I tried to escalate the issue to higher-ups in the company, I was met with stonewalling and excuses. Unfortunately, things didn't improve much after Security Properties took over the complex. While the new management seemed somewhat more responsive at first, I soon discovered that they were just as disorganized and unhelpful as the previous management team. My requests for repairs continued to go unanswered, and I found myself having to constantly hound the management just to get basic things taken care of. On top of this, the remodel of my apartment building was an absolute disaster. From the very beginning, it was clear that the management had little regard for the well-being or comfort of the tenants. The most obvious problem was the shoddy job that was done on the carpeting. Instead of replacing the carpet throughout the entire building, they only did half of it, leaving the other half looking dingy and worn. It was an eyesore, and it made the entire building look cheap and poorly maintained. To make matters worse, the management also decided to remove the top patio, which had been a favorite spot for many tenants to relax and enjoy the outdoors. They didn't even bother to replace it with something else, leaving us with one less amenity and no explanation for why they made this change. Overall, I would strongly advise against renting at Mt. Vernon Terrace Apartments. The management simply isn't up to par, and they seem to have little interest in providing their tenants with a decent living experience. If you're looking for an apartment in this area, I would recommend looking elsewhere. If I could rate 0 stars I would.

Fortnite dubs

March 22, 2023

M

I lived here for approximately 12 years, the old owner was alright. The new owners however keep things hidden and don't provide any information on what they are planning. Have a few people I know of who were uninformed and lost approximately 1.5k. Also are very slow with maintenance issues. Now looking for a new place to live. I believe a couple of the 5 star ratings are fake. Edit: Every time a bad review is added, more 5 star review appear to keep the score just above 3 stars.

Maxim Kirichenko

March 22, 2023

B

I just want to take a moment to congratulate the staff here at Mt. Vernon Terrace, their efforts definitely don't go unnoticed. We have had many challenges in the past. And with their hard work and dedication to make our apartment community feel like home have made it worth living here. I have been here almost 8 years and ever since the new owners and Amanda showed up It has been amazing, they are on top of making everyone feel safe and comfortable. We are their number one priority and to me that says a lot!!! Amanda, Steve, and Robert and Owners you are the absolute best thank you for everything, I hope your here forever because no one absolutely no one can do this job better than you.

Brittany Snyder

March 09, 2023

B

Through all their hard work with everything they have to work with taking on all the challenges. They have been doing an excellent job. I really appreciate all their efforts. Thank you.

Brittany Snyder

March 09, 2023

C

The new management that took over is so refreshing! They really care and will take the time to help you out with any concerns you may have.

Caitlin

March 02, 2023

k

Steve and Amanda are really great amazing people to work with :)

kody easley

February 02, 2023

T

Tony Graham

February 01, 2023

G

The staff is efficient, professional, and informative. Always pleasant. Property maintained with upgrades in progress. Good location.

Gladys J

January 31, 2023

S

Sandy Carter

June 03, 2022

D

For Christmas, I'm asking management to enforce basic apartment living rules. Apartments 67 and 68 regularly drive loud vehicles without mufflers at all hours, including after quite hours. This ongoing issue has disrupted the peace and quite enjoyment of residents and neighbors for over two months. I hope management can take action to resolve this for the well being of the community.

Dean Spratt

December 14, 2021

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